Return And Exchange Policy

 Return Policy:-

 

 Non-Returnable Products:-

  • Luxury Vogue Panties
  • Please note that, due to hygiene reasons, Luxury Vogue Panties are non-returnable. We prioritize the health and safety of our customers and adhere to strict quality standards. We appreciate your understanding in this matter. If you have any concerns or questions, feel free to reach out to our dedicated customer support team for assistance

 For Returnable Products:-

  • Kindly fill out the returns form located at the bottom of this page within 3 days from the date of delivery.(This order is not eligible for Exchange/ Return if customer doesn't fill the form within 3 days after delivery.)
  • After filling the form, the customer needs to ship the product to the following address.(This order is not eligible for Exchange/ Return if customer doesn't ship within 2 days after filling Exchange/ Return form.)
    • Kindly make sure product needs to be packed as it was received, otherwise return will not be accepted.
    • GreenAvakado
      Shop no 643 First Floor, Street No 9,
      Kesho Ram Complex,
      Sector 45-C,
      Chandigarh-160047
      Contact No: +91 836-0901187  (Return Receiving Department, not customer care.)
  • Once you ship the product, kindly share following details on our WhatsApp: +91 9876304497
    • Tracking details
    • Courier Company Name
    • Order Number
    • Product Name(s)
  • Once we receive your return, we will issue a credit note that can be used to place a new order for a different size, colour or product. Credit note will be valid for one year.
  • Charges for return is bearable by the customer.

 

    Exchange Policy:-

    • Kindly fill out the returns form located at the bottom of this page within 3 days from the date of delivery.(This order is not eligible for Exchange/ Return if customer doesn't fill the form within 3 days after delivery.)
    • After filling the Exchange/ Return form, the customer needs to ship the product to the following address within 2 days.(This order is not eligible for Exchange/ Return if customer doesn't ship within 2 days after filling Exchange/ Return form.)
      • Kindly make sure product needs to be packed as it was received, otherwise return will not be accepted.
      • GreenAvakado
        Shop no 643 First Floor, Street No 9,
        Kesho Ram Complex,
        Sector 45-C,
        Chandigarh-160047
        Contact No: +91 836-0901187
    • Once you ship the product, kindly share following details on our WhatsApp: +91 9876304497
      • Tracking details
      • Courier Company Name
      • Order Number
      • Product Name(s)
    • Once we receive your return, we will issue a credit note that can be used to place a new order for a different size, colour or product. Credit note will be valid for one year.
    • Charges for return is bearable by the customer.

     Damaged or wrong product:-

    • 1. In case you receive a damaged piece or a wrong product please WhatsApp us at +91 9876304497 with your order number and pictures of the damage in the product within 48 hours from the time of delivery.
    • 2. Please keep the tags intact. We will respond within 1-2 working days and dispatch a new piece as soon as possible.

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